I traveled to Nampa on Monday for a meeting. There wasn't a lot of wiggle room in the schedule for any snafus. You know how some days, especially when there are several arrangements coordinated, absolutely anything that could go wrong does go wrong? I'm thankful this wasn't one of those days. In fact, that morning was filled with good things, like a big gift wrapped up in several otherwise-ordinary hours.
My mind was elsewhere as I boarded the shuttle bus at the airport, and I was a little surprised to look around and see all the people. I would have been fine standing, but a gentleman stood with a smile and offered me his seat, and it was nice to rest a few moments, too. The security line was incredibly short, and the good folks there were being thorough, but efficient. I chatted with a TSA fellow as I prepared luggage, shoes, and all that for the electronic inspection. I had... um... opportunity to interact with another TSA person because I had accidentally packed some undeclared liquids. He was professional, respectful, and brief as he searched my luggage and explained the most recent rules which I had broken. Our flight boarded easily, there were extra seats which allowed more elbow room, and it arrived at the destination with time to spare. As if all that weren't enough goodness for the day, I had the privilege of being served by Dorothy on the flight. She offered drinks, served them, and even brought a second cup of soda, all with eye contact and a friendly smile. The interaction at the car rental place was similar -- prompt service by a personable individual who knew her job and did it well. The weather was good, the roads were not too busy, and I even had time to stop for a quick lunch before the meeting.
I'm glad I arrived at the meeting safely and on time. But more than that, I am thankful for the many people -- mostly people whose names I don't know, and whom I may never see again -- who made the trip pleasant simply by being professional and by being friendly.
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